I have no problem with anyone making money from a good idea. I do have a problem if it picks on the vunerable or stupid people who bid and even try to outbid each other when 10 hrs or more is still on the clock. I feel advice should be given when people buy bids and make them aware.
The biggest provable scam is the countdown clock when close to the end of the auction, you can bid last couple of seconds all through the auction,as I did, (26hrs)I was after a laptop (1300 worth)and was willing to go up to half it’s price inc bids. It got to the time when, if you watch the play, bidders dwindle or come and go(after a while they become almost old friends dropping by), then you have your die hards and bidbutlers, if you try and bid, last 3 secs in my case, the countdown will freeze and, whooops surprise surprise you lost the auction, I lost 250 on that occasion.
I has happend to me on 8 other occasions, when I complain, I am told it is internet lag and there is nothing they can do about it, but the thing is, bidbutlers, which they like you to use because they take your money in seconds, also in my case bidbutlers won the item simply because bidbutlers can place a bid last second but if you single bid you have to bid 4th second at latest or lose it.
I like to bid last seconds because it draws out the single bidders also waiting for last second bids, then you start to learn your competition.
There are probably 100s of single bidders losing auctions in this manner and just accept it.
If you want to complain send to NIGEL WHITEOAK who is the top man for uk. If you google him you will find his profile and address.
I would just like to add that their was 7 other single bidders doing just the same as me, bidding last seconds so as not to waste bids and make the others bid first, so all seven either stopped bidding at the same time? or just like me the item was basicly stolen by the bidbutler, because he is not restricted by what they call 3second internet lag, I do’nt think so!! so if this is the case then can’t all those losers who could have been possible winners sue the company because, nowhere in the terms and conditions does it say anything about internet lag. It’all bull and they are praying on fools who have absolutly no idea of what they are doing, and ther is an awful lot of them.
Here is One of my mails to them and the answer I recieved…
Hi Julie,
I apologise for being a bit offish with you, I am just trying to point out
what seems to be a possible bug,problem. I am not after recompense for my
losses but if there is a bug or problem it is in your own interest to check
it out. Maybe I am wrong but I would like an answer as to how 7 different
auctions did the same thing to me. In condensed format below…
When only myself and bidbutler are left to bid and I bid last 2-3 seconds
the bid is not accepted and the bidbutler wins.?
My strategy for bidding last seconds is just to see if there are other
single bidders also waiting to bid last second. So by logical conclusion
,there were either no other single bidders, which would have left myself
and bidbutler to fight it out, this is when I would play my bidbutler,or we
were all victims of a timing bug.
I had option of all my bids credited back to me if I won, so I had no real
reason to let this item go by doing a stupidly late bid, I only bid the same
way I had been bidding for the previous 26 hours sat in front of the
monitor. (it’s a long time) Julie, all I ask Is for you to escalate this
and look at it with the view I might be right!
Your uk country manager Nigel Whiteoak has said in interviews that to win on
Swoopo you need a strategy and you can bid right down to the last second,
which was also seconded by his US counterpart, which is True until you do a
last second bid and it just so happens its you and bid butler and no other
bidders then the bid is not accepted, as I stated earlier. but no probs if
you are bidding against a single bidder.
I love playing Swoopo, but to lose so many auctions and losing such a lot of
I money. Particularly on the last auction for the laptop.
Regards and happy christmas Mal
The answer…
Even when a BidButler places his bid in the last two seconds, the timer will
always reset to a minimum of ten seconds, giving other bidders the chance to bid.
I have escalated your issues, but our technical team has informed me that there
were no technical issues. As I’ve said, it’s something inherent to internet use. I
understand just how frustrating lag can be, but with the current state of
technology, it’s impossible to eliminate the problem completely.
I am very sorry that your bids weren’t registered in time, and hope that you
understand that we can’t refund the bids, as we cannot be held responsible for the
lag you experienced.
Kind regards, and merry Christmas,
-Julie
Well that really clears it up, does’nt it? I do’nt even know if the winner really existed. At least on ebay you can see a profile which could be followed up.
As there seems to be no way of making an official grievance, I presume it must be a bit suspect!!!
Good Luck