We suggest a 20” monitor size limitation for the Neo-Flex Desk Mount. While the product should hold the weight, some larger or widescreen monitors have a CG (Center of Gravity) that is out of range and causes the arm to sag. Feel free to call our Tech Support at 800-888-8458. They are here in Minnesota and they may be able to help.
Since we aren’t able to physically test every monitor made with our arm we keep the specs below actual performance (in some cases). Our LX arm does work on many heavier monitors and many monitors over 20”. If you are planning to mount a monitor that is outside our suggested limits, I would call tech support to insure you have everything you need. You will probably need the 100 x 200 mounting adapter.
@David A. Lessnau,
I did provide 100X200 adapter bracket to Jeff. When I first wrote to Jeff about our products he had different monitors and I was sure the arms would work. But by the time the arms arrived, Jeff had purchased new monitors that were larger than spec. Our product specialists thought they would still mount so I shipped out the adapter plates and they worked.
We don’t have a product named the ergoflex. Is it the Neo-flex? Or is it a competing product?